Policies

Yoga Class Courtesy Policy

Please plan to arrive at least 10 minutes prior to the class start time.

New students, please arrive 15 minutes before class so we can orient you and get you checked in. 

 

A discretionary 10-minute grace period is provided for unforeseen circumstances. 

 

Late entries after 10 minutes are not permitted as it is disruptive to the class, the students and the teacher.

 

If you must leave early, please advise the instructor at the beginning of class, and take the place nearest the exit.

 

Please turn your phone off or switch it to “Airplane Mode” when you arrive.

 

If you use a studio mat please use the spray provided to wipe down your mat.

Memberships are not transferable. Class passes can me share my immediate family members. 

Payment and fees are due in full at the time of registration or class start time.

All clients must keep a credit card with up-to-date billing info on their account. 

Cancellation Policies 

Yoga Class Cancellation Policy 

We know life sometimes gets in the way. Students who pre-register for a class and cannot attend please “early cancel” themselves from the class on MindBody Online 1 hour prior to the start of class if at all possible. Early cancellations will be credited to your account. Late cancellations or no-shows will result in the loss of one class from a Class Pack. If something arises please let us know and we will be happy to help. 

Appointment Lateness Policy

Please arrive 15 minutes prior to your appointment. 

 

Appointment Cancellation Policy

As a courtesy to our clients and staff, it is our policy for all clients to give us 24 hours’ notice for rescheduling or canceling appointments. 

 

Workshop, Series & Special Event Cancellation Policy

A full refund will be issued if you notify us in writing (info@lakehartwellyoga.com) at least 1 day prior to the event so a student waitlisted can take your spot. 

 

Membership Cancellation Policy

Please ask staff for cancellation paperwork. 

Purchase Policies

Purchase Policy

Yoga memberships and class packages cannot be shared or transferred. Monthly auto-pay members receive 10% off regular priced items and special events. 

The 60 Day Unlimited pass is available to new students who have never been to the studio or previously purchased a class pass or drop-in option.

 

All memberships will auto-renew unless we are notified of the cancellation. 

 

 

Return/Refund Policy

Returns must be made within 30 days of purchase. Items must be in original condition, unworn or unused and the customer must have original tags attached and have original or gift receipt. 

 

If you find our yoga center is not for you that okay, you will receive a 100% refund on all classes purchased. 


 

EXPIRATION DATES

Single Class - Weekender - 10 Class Pass

  • Expires 1 year after first class attendence

 

Memberships

Monthly auto-pay memberships have no expiration date and are all auto-renewing each month until cancellation.

The client must renew every year.

Privacy Policy

Lake Hartwell Yoga is committed to protecting your privacy. Visitors to our web site are completely anonymous. We do not collect any information from your computer without your input. In the event that we ask for personal information, it is kept entirely confidential and you provide this information solely at your discretion. Lake Hartwell Yoga will never share any personal information with any third parties. We will not rent, sell, disclose or distribute your information to any outside parties.

55 Pearson Way, Suite F​

Lavonia, GA 30553

info@lakehartwellyoga.com

706-963-0075

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